Getting Past No
Negotiating in Difficult Situations
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Engelsk
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past N...
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Forlagsbeskrivelse af Getting Past No af William Ury
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:• Stay in control under pressure• Defuse anger and hostility• Find out what the other side really wants• Counter dirty tricks• Use power to bring the other side back to the table• Reach agreements that satisfies both sides'' needsGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
Detaljer
Forlag
Bantam USA
ISBN
9780553371314
Sprog
Engelsk
Sider
208
Udgivelsesdato
01-01-1993
Format
Paperback
Varenr.
3341015
EAN nr.
9780553371314
Varegruppe
Engelsk non fiction div.
Højde/Dybde (mm)
209
Bredde (mm)
135
Længde (mm)
18
Vægt (g)
182