Difficult Conversations
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Engelsk
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your d...
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Forlagsbeskrivelse af Difficult Conversations af Bruce Patton
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences. What is a difficult conversation? Asking for a pay rise, saying ''no'' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
Detaljer
Forlag
Penguin Books Ltd
ISBN
9780140277821
Sprog
Engelsk
Sider
272
Udgivelsesdato
25-05-2000
Format
Paperback
Varenr.
1120514
EAN nr.
9780140277821
Varegruppe
Management
Højde/Dybde (mm)
130
Bredde (mm)
196
Længde (mm)
18
Vægt (g)
194