This Is Service Design Doing
Applying Service Design Thinking in the Real World
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Engelsk
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between servic...
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Forlagsbeskrivelse af THIS IS SERVICE DESIGN DOING APPLYING SERVICE DESIGN THINKIN af Adam Lawrence
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.
Detaljer
Forlag
O'Reilly Media
ISBN
9781491927182
Sprog
Engelsk
Sider
500
Udgivelsesdato
19-01-2018
Format
Paperback
Varenr.
3299360
EAN nr.
9781491927182
Varegruppe
Edb
Højde/Dybde (mm)
233
Bredde (mm)
187
Længde (mm)
25
Vægt (g)
850
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