The World's Greatest Service
The THRILL Factor
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Engelsk
The World’s Greatest Service:
Lead yourself and your team to Success!
“Thrill factor included”
If you are looking for:
Stronger employee commitment
Higher guest satisfaction ratings
More reven...
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Forlagsbeskrivelse af The World's Greatest Service af Henrik Meng
The World’s Greatest Service:
Lead yourself and your team to Success!
“Thrill factor included”
If you are looking for:
Stronger employee commitment
Higher guest satisfaction ratings
More revenue per guest/per visit/per purchase
And greater loyalty amongst staff and customers…
Then THIS is the book for you!
The World’s Greatest Service is mandatory reading in many companies; and it has inspired thousands in a variety of businesses. Why? Its advice is not only based on a easy to grasp ideology: It’s also easy to apply, so you’re sure to THRILL yourself, your colleagues, AND your guests and customers along the way.
Detaljer
Forlag
Books on Demand
Udgave
1
ISBN
9788771141573
Sprog
Engelsk
Originalsprog
eng
Sider
132
Udgivelsesdato
11-02-2011
Format
Paperback
Varenr.
1768578
EAN nr.
9788771141573
Varegruppe
Management
Højde/Dybde (mm)
9
Bredde (mm)
135
Længde (mm)
215
Vægt (g)
189