Tilbud
Business Communication

Business Communication

in the service and experience industry

Vælg format:
Læs mere om
{{productPageVm.translations.ProductDetails.PricePerUnitAt}}
{{price.QtyAmountFrom}} {{price.UnitId}}. {{price.Amount | currency}}
...
{{::productPageVm.translations.ProductDetails.AdditionalPeriodPricePerUnitAt}}
{{productPageVm.additionalPeriodPrice.QtyAmountFrom}} {{productPageVm.additionalPeriodPrice.UnitId}}. {{productPageVm.additionalPeriodPrice.Amount | currency}}
Send denne vare som en gave
Vi pakker ind, skriver kort og leverer direkte til gavemodtageren.
Du modtager en SMS, når pakken ligger klar til dig
Afhent fragtfrit i din lokale Bog & idé butik.

Beskrivelse af Business Communication af Maria Larsen-Zarechnova

Beskrivelse
Business Communication - in the service industry is a practical textbook about professional communication in service organisations. Each chapter contains special features designed to meet the needs of students and lecturers. These are learning objectives, chapter key takeaways, practice, reflection questions, professionals’ viewpoints, recommended literature lists and original cross-cultural case studies that would allow students put theories, new insights and understanding of multi-faceted communication into practice. The first chapter presents the reader with why it matters to study communication and why communication is too important to leave to chance in service organisations. Thereafter the book elaborates on the building blocks related to communication: the ABC of communication, culture, the skills, communication skills, and profile of the service employee, external communication, integrated communication, and digital communication. The is aimed at student on practical business studies programmes, for example the AP degree in Service, Hospitality and Tourism Management or AP degreee in Commerce Management.
Detaljer
Forfattere Maria Larsen-Zarechnova, Anna Hammershøy og Maria Kirstine Lovén
Forlag Gyldendal
Udgave 1
ISBN 9788741265346
Sprog Dansk
Originalsprog dan
Sider 280
Udgivelsesdato 09-08-2018
Basis format Hæftet
Format Hæftet
Varenr. 2480519
EAN nr. 9788741265346
Varetype Direkte
Varegruppe Samfund div.
Leverandør Nordisk Bog Center A/S
Lev. varenr. 9788741265346
Højde/Dybde (mm) 10
Bredde (mm) 169
Længde (mm) 241
Vægt (g) 534

Anmeldelser af Business Communication

Brugernes anmeldelser
Vurderet 0 ud af 5 baseret på 0 vurderinger
Mediernes anmeldelser
Vurderet 0 ud af 5 baseret på 0 vurderinger